Software Quality Assurance Manager

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JOB SUMMARY:

Due to growth, PrismHR has an exciting opportunity for a Software Quality Assurance Manager, to provide both strategic and tactical leadership, direction, and management oversight to a growing team of quality assurance professionals.

This position will collaborate with product development, product / program management, hosting operations and stakeholder functions across PrismHR that have touchpoints to our product delivery teams. The ideal candidate has managed a growing software QA team, some of whom may be remote or geographically dispersed, in a highly agile environment.  This candidate will have demonstrated measurable success drastically increasing test coverage, leveraging test automation to shorten test cycles and/or lighten manual resource dependencies, and increasing team throughput on concurrent projects in a highly fast-paced environment.

SPECIFIC DUTIES and RESPONSIBILITIES:

  • Participate in the entire development life cycle, from concept to release in an Agile process

  • Work effectively with Development, Product Management, and Infrastructure Engineering

  • Provide leadership and direction in the design, development, and implementation of test automation architecture and framework

  • Develop automation framework guidelines and coding standards and drive consistent automated testing practices across delivery teams

  • Integrate automation with deployment infrastructure to establish a continuous build and test cycle

  • Help facilitate the implementation of test-driven development practices

  • Ensure delivery teams are meeting automated test coverage goals

  • Define, rollout, and ensure best practice processes are followed in the areas of functional, system and regression testing

  • Develop test strategies, test plans, and test schedules for new projects and software releases

  • Understand client issues and drives root cause analysis (RCA) and implementation of processes that will improve quality of releases.

  • Create an environment of transparency where facts are always friendly, so that individuals and teams feel free to innovate, experiment, and communicate openly and honestly with all stakeholders.

  • Identify and implement relevant metrics to gauge the effectiveness of QA test efforts and coverage, and the success and efficiency of automation efforts.

  • Plans, promotes, and organizes training activities related to quality and reliability.

SKILLS and EXPERIENCE:

  • BS or MS in Computer Science, a related field, or equivalent industry experience

  • 5-10 years experience managing a software QA team or software test automation

  • Previous hands on experience with test automation frameworks, functional test automation, and automated load/performance testing, AND significant experience managing, growing and successfully integrating a high efficiency test automation program into mainstream development cycles.  Prior Selenium experience preferred.

  • Deep agile experience, preferably in a matrix-managed resource environment, with success integrating QA resources and the software testing function at all points of the software development lifecycle.

  • Experience implementing, maintaining and presenting metrics on the testing process (including coverage and effectiveness).

  • Demonstrated understanding of quality assurance best practices and methodologies, including testing for performance, security, scalability, and reliability

  • Exceptional leadership skills with a passion for Quality Assurance

  • Strong communication skills to collaborate effectively with QA team

  • Works collaboratively and openly seeks and shares information throughout the organization

  • Ability to work in the U.S. on an ongoing basis

PrismHR is an EO/AA/VEV/Disabled Employer
Diversity Candidates are encouraged to apply

Location: Quality Assurance in Hopkinton, MA
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