Senior Infrastructure Engineer, Cloud

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The Senior Infrastructure Engineer, Cloud will be responsible for ensuring the availability and optimal performance of a wide variety of hosting services.  This individual will lead projects through every stage of cloud deployment using DevOps and system admin best practices.  The individual will also act as a mentor for other on the Infrastructure Operations team to cross train on the technologies used.


  • Provide support to the Engineering Teams to facilitate development and testing activities

  • Ability to identify, diagnose, and resolve full application stack problems, end-to-end, including network connectivity, traffic utilization, authentication, ssl, and application debugging.

  • Provide oversight and best practices in AWS Cloud operations

  • Standard system administration duties including server install, system/application install, patch management, log analysis, and customer account setup.

  • Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s)

  • Continue to evolve the use of automation and configuration management

  • Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan

  • Work with hosting services, managed service providers, and contracted support to deliver innovative solutions for a wide range of product and service offerings.

  • Assist in capacity planning activities, to include creating and presenting technical specifications and requirements for purchasing of new servers and networking equipment

  • Participate in after-hours upgrades, maintenance troubleshooting, and on-call availability as needed. 

  • Function as a project lead to ensure major projects are kept on track and key deliverables met

  • Function as a team lead and be able to mentor and train junior personnel


  • 5+ years of cloud-focused experience as a 3rd level support specialist, DevOps engineer, software developer or similar

  • Understanding of DevOps concepts such as CI-CD, Microservices, as a Service technology as well as configuration management tools (Puppet/Chef/Ansible)

  • Excellent scripting and automation skills in AWS

  • Excellent Linux, Windows, Networking and Systems Engineering Skills

  • Experience identifying and implementing automated solutions, including development of the relevant tools required

  • Comprehensive understanding of Cloud technologies such as elasticity and horizontal scaling

  • Ability to script in PowerShell, Bash, Python of Ruby

  • Ability to troubleshoot pragmatically Microsoft Windows, Linux Concepts and Services as well as 3rd party and Open Source products in a complex environment.

  • Excellent problem solving and effective research skills

  • Good customer service skills

  • Dedication and willingness to work some alternative schedules as necessary

  • Project management experience in a hands-on role

PrismHR is an EO/AA/VEV/Disabled Employer
Diversity Candidates are encouraged to appl

Location: Systems Operations/Infrastructure in Hopkinton, MA
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